About
We're looking for contact centers and voice businesses with consented recordings of real conversations. The most useful calls have each speaker on a separate channel. Bilingual calls that switch between English and Hindi, French, Spanish or Japanese are also in demand.
- Location
- India, France and francophone markets, Latin America, U.S. Hispanic markets, Japan
- Company size
- 50–5,000 agents
- Track record
- An archive of recorded calls
- Kinds of companies
- BPOs, bilingual support centers, telesales, voice-agent operators, meeting and podcast platforms
Is it a fit?
What we're looking for
- Recorded calls with consent that covers reuse
- 1,000+ hours of recordings
- Each speaker on a separate channel
Not a fit
- Scripted read speech
- Recordings made without consent
Who knows companies like this
Contact-center operations leads, BPO owners and customer-experience consultants.
What the license covers
- Call audio by channel
- Transcripts and call metadata
Nice to have, adds to what the company earns
- Calls that mix English with Hindi, French, Spanish or Japanese
- Transcripts
- Three-way calls
- Long recordings of a single speaker
Tools we work with
- Five9
- Genesys
- NICE
- Talkdesk
- Amazon Connect
- Twilio
Questions we'll ask the company
If the company can answer these, it is likely a good referral.
- How many hours of recorded calls, and in which languages?
- Are speakers recorded on separate channels?
- Does caller consent cover reuse of recordings?
- Do you keep transcripts?
How referrals work
- 1
Find a fit
Pick an open request and think of a company that matches.
- 2
Refer them
Share the company and a few details about it, in about a minute.
- 3
We do the work
We scope their data, agree a license and handle the export.
- 4
You get paid
Up to $15,000 per company, after their first delivery.
On this request
Up to $15,000
- 10% of what we agree to pay the company
- Confirmed when the company signs its data license
- Paid after their first delivery